• Bachelor’s degree with major course work preferably in Criminal Justice, Sociology, Psychology, Social Work or related field with a background of at least 18 credits in the behavioral or social sciences and possess a minimum of two (2) years of relevant work experience or a Master’s degree with major course work preferably in Criminal Justice, Sociology, Psychology, Social Work or related field with a background of at least 18 credits in the behavioral or social sciences and possess one (1) year of relevant work experience. 
• Knowledge of the “Juvenile Act” and the juvenile justice system, knowledge of the social factors and causes of social maladjustment of juveniles and adults, knowledge of current social economic, legal and health problems and recourses, knowledge of individual and group behavior.
• Effective written and verbal communication, ability to problem solve, work independently and demonstrate solid counseling skills.
• Ability to deal with stress associated with position/environment.
• Act 33/34 Clearance, FBI Criminal Record Clearance, and Pennsylvania Driver’s License/Insurance.
• Work non-traditional hours and be on call 24 hours a day. 

• Supervise and assist juveniles placed on probation or in protective supervision or care by order of the Court or other authority of law.
• Make appropriate referrals to private or public agencies of the community where assistance is needed or desired.
• Gather, evaluate, document and maintain data pertinent to individual cases in connection with both investigation and supervision.
• Coordinate with public/private community agencies to clarity and address client’s needs and enhance strengths.
• Prepare court reports, attend and present information at hearings. 

• Education level of high school degree or equivalent or experience or training which provides the required knowledge, skills and abilities.
• Ability to establish and facilitate strong, clear communication boundaries with male juveniles. 
• Ability to arbitrate issues, resolve issues and persuade youth toward socially acceptable actions. 
• Ability to exercise authority with non-complainant male juveniles, including physical control of disruptive juveniles. 
• Ability to work varying shifts, Monday-Friday 2:30 pm to 10:30 pm, Sat & Sunday 1-9 pm; although training or special activities can deviate from these times.
• Ability to deal with stress associated with position/environment.
• Act 33/34 Clearance, FBI Criminal Record Clearance, and Pennsylvania Driver’s License/Insurance.
• Ability to drive a 10 passenger van.

• Meet with assigned youth daily to discuss behavior, school, family, job, attitudes, authority, social skills and goal-setting.
• Maintain daily contact with juvenile’s school, work site, support services, home and, parents/guardians. 
• Ensure appropriate behavior of juvenile inside/outside center on community service projects, field trips, recreations, etc. 
• Use various techniques to confront, guide and support youth, as well as, oversee random drug test procedures.
• Perform individual/group counseling sessions and oversee random drug tests.

Attorney to work within the Allegheny County Office of Conflict Counsel to represent adult defendants within the criminal justice system by organizing and maintaining each case from arrest through appeal. The Allegheny County Office of Conflict Counsel represents clients who cannot, due to a conflict of interest, be represented by the Allegheny County Public Defender’s Office. The successful candidate will be a full-time employee; as such, no other contracts for employment to perform legal services will be permitted.

• A Juris Doctor degree from an ABA accredited law school

• Licensed to practice law in the Commonwealth of Pennsylvania

• Excellent organizational and analytical skills with the ability to work independently

• Excellent communication and interpersonal skills

• Experience working in the criminal justice system preferred

• Organizing and maintaining cases from arrest through appeal, including appearing for all court hearings (including jury trials)

• Drafting motions and correspondence for cases

• Preparing each case as required for full and competent representation of the client.  This includes client contact, legal research and all preparations and pleadings

• Visiting adult criminal defendants in local jails and interacting with witnesses from diverse cultural and socioeconomic backgrounds

• Familiarizing self with resources available for adult defendants, including drug/alcohol programs, sentencing alternatives, and other social programs

Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans, sick leave and vacation benefits.

5^TH JUDICIAL DISTRICT OF PENNSYLVANIA

COURT HUMAN RESOURCES OFFICE

350 FRICK BUILDING, 437 GRANT STREET

PITTSBURGH, PA   15219

• High school diploma or equivalent; additional education post high school preferred.
• Excellent verbal and written communication skills; ability to handle telephone calls in a professional and courteous manner in a fast paced and sometimes stressful environment while dealing with the public.
• Two years related experience in a customer service or public service environment preferred.
• Good mathematical and analytical skills necessary to research and explain case and financial information.
• Computer skills, typing and/or data entry skills; Windows environment, Microsoft Office, and Outlook experience preferred.
• Ability to work remote, on a rotation, or in a hybrid using VPN access, as needed.
• Good writing and composition skills.
• Must be able to undergo a three (3) month training process, by method of one-on-one/shadowing.

• Answer multi-line telephone system through a Queue (Call Management System).
• Respond to messages   from an IVR system (Interactive Voice Response System) and process accordingly. 
• Receive and process telephone calls, mail, fax, and email inquiries to provide information to clients, attorneys and Family Division staff concerning specific cases and payments received and disbursed, procedures and schedules; solicit information from Family Division personnel, as needed and relay information to clients.
• Research case specific information via e-PACSES, EQUATE, DCR records, CIS, KidStar, Court Manual, Inmate search, and other various available resources.
• Mail appropriate documents based on requests and needs of clients, including incarcerated defendant mail and various agencies.
• 
  
• Access and verify demographic information given by the client such as name, address, phone number and social security number; update computer screens with authorized information provided by the client.
• Review the financial data on PACSES and e-PACSES to verify its accuracy, i.e., the last payment received or sent.   Identify issues to be discussed with Financial Department and respond to clients accordingly.
• Develop and maintain ability to identify Inter-Jurisdictional calls and make referrals as necessary.
• Respond to the clients’ questions and comments in a professional manner, giving detailed descriptions, such as, actions being taken by various Family Division Departments on their behalf; and update NOTE screen with information provided or action taken.
• Pursue in-depth problems and requests generated from phone calls, emails, fax, and mail, by reviewing e-PACSES and EQUATE systems and make referrals as necessary.
• Identify the Rec. 75 (case closure) process for incarcerated defendants.
• Maintain full knowledge of e-PACSES and EQUATE systems and ability to maneuver accurately and through screens to respond to inquiries and gather information.

• Receive, process and respond to mail, fax and email inquiries to provide information to clients, attorneys and Family Division Staff. concerning specific Family Division matters. 
• Compose correspondence to clients as needed.
• Send out address verification requests to the post office in support of locate functions.
• Manage modification requests received by mail, email, fax, and PACSES Imaging Tasks and refer to proper worker or office.
• Maintain full knowledge of Family Division policies and understand the procedures and processes of the individual departments.
• Regularly utilize Microsoft TEAMS and/or ZOOM for conference calling, trainings, meetings, or as directed. 
• Maintain all correspondence received via the Client Call Center fax machine.
• Maintain a working knowledge of the PACSES Imaging System.
• Perform other backup or related duties as needed or required.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

5^th Judicial District Court of Pennsylvania

Family Division, Adult Section, Human Resources Office

440 Ross Street, 5^th Floor Administration

Pittsburgh, Pa  15219

Fax 412-350-0088

*      Post high school business curriculum and (1) year of progressively complex clerical experience or completion of high school or equivalent and (2) years of secretarial experience in an office or equivalent experience or training

*      Ability to manage electronic files, type at least 45 words a minute, and general knowledge of office equipment.

*       Intermediate Microsoft Office skills

*       Strong organizational, communication and writing skills

*            Receive, review, sort and direct incoming and interoffice correspondence.

*       Prepare and assist with general and confidential correspondence, reports and other documents as necessary for the supervisor and all other unit employees.

*         Provide support for other departments in absence of their secretary.

*         Ensure office equipment is in operating condition and maintain supplies.

*     Coordinate/enter data in the court’s information management systems while acting as liaison with the Information Management Department to ensure accuracy and timeliness of data entry; provide staff training, as needed, in the area of data entry.

*         Answer, screen and route calls; greet and direct visitors; assist and resolve problems of visitors and/or callers.

*         Perform any duty as required or assigned by supervisor.

Applications are submitted online until the posting is closed, January 31, 2022.  After reviewing this job announcement, please click on the link at the bottom of the page to apply online.  Please include a cover letter and resume, which maybe uploaded or sent to the address below.  If you have any additional required documents (i.e., transcripts, certifications, etc.) that can’t be uploaded, please mail or fax them to:

Fifth Judicial Districtof Pennsylvania
Court Human Resources Office
350 Frick Building
437 Grant Street
Pittsburgh, PA  15219
Fax: 412-350-5897

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• High School diploma or equivalent and two years of experience in a business or court setting or any equivalent combination of related education and experience; some college preferred.

• Familiarity with Court system and legal terminology preferred.

• Knowledge & competency with computers and copy machines.

• Proficiency with MS Office Suite (Word, Excel & Outlook) and Power Point.

• Excellent interpersonal & written communication skills; ability to greet, assist and interact with public, judges, and other court personnel in a professional andcourteous manner.

• Proficient in using calendar/scheduling software

• Excellent organizational skills, time management skills.

• High degree of accuracy and attention to detail.

• Ability to work independently and as a team.

• Ability to read and interpret established policies and procedure manuals.

• Physical requirements: ability to lift and move boxes of copy paper or other similaritems.

• Respond to all telephone, email, fax inquiries and submissions regarding the Division.

• Coordinate communication between Division and Court Administration, the local Bar Association, AOPC and other Divisions of the Fifth Judicial District.

• Maintain and ensure sufficient inventory of office supplies; place orders to replenish supplies.

• Schedule events on Deputy Court Administrator’s Calendar, plan logistics for Judges’ meetings and all Deputy Court Administrator’s meetings

• Be willing to research issues and concerns for the Division regarding facilities, technology, communication, best practices and improving access to justice for all.

• Support the Division and Deputy Court Administrator with special projects andinitiatives.

• Adhere to all court policies and procedures

• Duties, responsibilities and activities may change at any time or without notice.

• Respond and execute additional duties, assignments and requests that support the Division as requested by the Deputy Court Administrator.

Standard health and fringe benefitplans available. This includes health; dental; life, accident and disability insuranceplans; sick leave and vacation benefits.

Applications are submitted online until the posting is closed, January 31, 2022. After reviewing this job announcement, please click on the link at the bottom of thepage to apply online.  Please include acover letter and resume, which may be uploaded or sent to the address below.  If you have additional documents that can’t be uploaded, please mail or fax them to:

Fifth Judicial District of Pennsylvania

Court Human Resources Office

350 Frick Building

437Grant Street

Pittsburgh, PA  15219

Fax: 412-350-5897

• Minimum of a high school diploma or its equivalent.

• Basic clerical skills and/orexperience with office practices and procedures.

• Basic computer and data entry skills a plus.

• Prior experience with filing and mailing functions desirable.

• Good communication and organizational skills.

• Ability to work independently with attention to detail and high degree of accuracy.

• Physical Requirements:  Lifting (approx.) 25# to 50# boxes; walking,bending, reaching, pushing and pulling carts and dollies with large volume offiles or mail inside and outside of buildings. Ability to work in an environment with varying and sometimes extreme weather and temperature conditions.

• Must maintain a valid Pa. Driver’s license to transport case files between Warehouse and Court facilities.
  

• File mail and other documents in appropriate case files; pull requested files, including retrieving case files from trial list as needed; and re-file returned case files.

• Transport files twice each day (a.m. and p.m.) to and from theWarehouse facility to the Family Court facility and the Manor Building, primarily using a County car (employees who transport files must possess and maintain avalid Pa. Driver’s license and must notify the Court immediately of a suspended license or any parking or traffic violation(s) that could hinder the person’s ability to carry out his or her court responsibilities.)

• Responsible for the condition and organization of files to ensure court documents/files are maintained in an orderly and complete status.

• Answer telephones and respond to inquiries from the Docketing or Filing offices.
  

• Fill supply orders and/or transport them to Family Court facilities, as requested.

• Perform other related duties as required or assigned.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.
  

Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans; sick leave and vacation benefits.

Applications are submitted online until the posting is closed, January 31, 2022.  After reviewing this job announcement, please click on the link at the bottom of the page to apply online.  Please include a cover letter and resume, which may be uploaded or sent to the address below. If you have additional documents that can’t be uploaded, please mail or fax them.  The Family Division values a diverse and culturally competent workplace.

5th Judicial District of Pennsylvania
Family Division, Adult Section, Human Resources Office
440 Ross Street, 5th floor Administration
Pittsburgh, PA  15219
Fax: 412-350-0088

• Minimum high school diploma or equivalent; additional business and/or computer training preferred.

• Minimum of three years’experience with general clerical procedures, functions and similar court experience preferred.

• Strong typing,data entry and computer skills (knowledge of PACSES computer system and ordatabase software systems preferred).

• Knowledge of UIFSA/IFSA policy and procedures preferred.

• Ability to interact and communicate effectively and professionally with clients, lawyers, judges, and staff.

• Strong organizational skills and demonstrated ability to multi-task.

• Must be able to sit, reach, bend, stoop and stand, perform repetitive motions with wrists, hand and fingers, daily handwriting and typing over long periods while performing computer input duties, open/close files.
  

• Maintain and monitor conference and hearing dockets for the Intergovernmental Department (IGD):

  • Monitor dockets for scheduling contempt cases, conferences and direct hearings utilized by IGDTeam Clerks, Domestic Relations Officers, Hearing Officers, and Judges.

  • Respond to requests for court dates from court personnel, judicial staff members, and attorneys.

  • Inform supervisor/manager of any potential problems/issues in relation to the docket(s) to ensure daily operations proceed without incident.

  • Communicate withother departments and court personnel as appropriate regarding dockets.

  • Provide training for those assigned back-up duties, inform back up staff of procedural changes as necessary.

• Mail scheduling orders/notices to clients and/or attorneys and other state agencies for cases scheduled on theIGD docket or “Long Arm” cases scheduled locally at least 30 days in advance of conference/hearing; generate cover sheets and earnings subpoenas as necessary; send application to participate by phone to out of state/county client per Family Division protocol.

• Process all returned applications to participate via telephone for out-of-county/out-of-stateclients electing to do so per Family Division protocol.

• For all caseswhere an application to participate via telephone is processed:

  • Enter a note onthe PACSES computer system indicating an application to participate via phonehas been received.

  • When a request is received with short notice, determine who is assigned to hear the case and notify that individual of the phone conference/hearing.

• Facilitate telephone testimony for clients when asked to do so by another state or county child support office; contact other child support enforcement agencies as needed and communicate with clients to coordinate participation by telephone.
  

  • Prepare an imaged record of all case related paperwork.

  • Convert hard copy documents into an electronic image to facilitate efficient data retrieval and minimize the need for hard copy filing and storage.

  • Prepare hard copy documents for scanning/imaging.

  • Scan and index documents according to appropriate procedures.

  • Perform routine filing and labeling of documents.

  • Retrieve hardcopy documents from files and scanned documents from the system.

  • Operate at allt imes in compliance with the imaging system.

  • Typing and data entry of information where applicable.

  • Able to work on MS Teams and/or ZOOM for meetings, conferences, and trainings.
    

• Process orders of court prepared by Domestic Relations Officers/IGD Clerks; make copies of order for file; mail copies of orders to clients and/or attorneys and other state agencies; send original paperwork to the Docketing Office; mail ten-day letter to defendant; and request or subpoena earnings information for the plaintiff and defendant, as needed.

• Answer phones,respond to general questions, take messages and refer calls to appropriate parties or departments.

• Schedule conference and direct hearing dates for attorneys who present a court order.

• Prepare orders of court/notices for Constable Service and send to Mailroom for processing; note case regarding Defendant to be served by Constable for court date.

• Perform backup and other general clerical duties as needed or assigned
  

Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans; sick leave and vacation benefits.

Applications are submitted online until the posting is closed, February 7, 2022.  After reviewing this job announcement, please click on the link at the bottom of the page to apply online.  Please include a cover letter, and resume, which maybe uploaded or sent to the address below. If you have additional documents that can’t be uploaded, please mail or fax them. The Family Division values adiverse and culturally competent workplace.

5^th Judicial District Court of Pennsylvania
Family Division, Adult Section, Human Resources Office
440 Ross Street, 5^th Floor Administration
Pittsburgh, PA  15219
Fax 412-350-0088

• High school diploma or its equivalent and basic clerical skills and/or experience with office procedures.

• Basic computerskills in PACSES or Windows.

• Solid typing and data entry skills.

• Basic clerical skills and/or experience with office practices and procedures; minimum of one-year prior clerical experience including mail handling preferred.

• Good communication and organizational skills with attention to detail and accuracy.

• Ability to work independently with attention to detail and high degree of accuracy.

• Ability to work on MS Teams and/or ZOOM for meetings, conferences, and trainings.

• Prior experience with imaging and mailing functions preferred (minimum of six months prior work experience preferred).

• Physical Requirements: Lifting (approx.) 25# to 50#boxes; walking, bending, lifting, reaching and stretching and ability to pull and push carts, when needed.
  

• Access and update numerous screens to review all information on computer for plaintiff and defendant; enter cases with multiple ids and/or notices separately; research and verify that all client, court, and attorney information is correct and updated.   

• Responsible for generating earnings for the employers; mailing notices to appropriate parties, including the additional information and forms with certified notices to plaintiff or defendants; make copies as needed and prepare certified mail notices.

• Retrieve paperwork printed by assigned staff members from printer and process it according to instructions provided by staff members on Microsoft Teams spreadsheet.

• Process notices for constable service, email appropriate personnel to print relevant documents togive to constable and update tracking spreadsheet.

• Prepare all mailings for interoffice pickup; receive and distribute all incoming interoffice mail; research all returned mail, placing a NOTE on the system of its returned status; update the PACSES system with the status of the address; resend all returned notices when within the reasonable time frame; distribute completed earnings subpoenas, accordingly; process USPS payment receipts and supply copies to the purchasing department.

• Sort all incoming fax correspondence and incoming mail and forward to appropriate worker by task.

• Maintain daily statistics accurately in a Windows computer environment.

• Responsible fort he imaging of court records considering the quality of the image. 

• Convert hard copy documents into an electronic image to facilitate efficient data retrieval and minimize the need for hard copy filing and storage.

• Prepare hard copy documents for scanning.

• Scan and index documents according to appropriate procedures.

• Identify andprioritize specific court documents by court date for expedited imaging.

• Retrieve hard copy documents from files and scanned documents from imaging system.

• Operate at all times in compliance with the PACSES statewide imaging system.

• Typing and data entryof information where applicable.

• Contact and communicate with various internal personnel to find and/or correct missing data, as needed, to serve as final clearing check prior to the mailing of any court notices.
  

• Organizes multiple assignments, often with competing priorities, to produce work products that are accurate, thorough, and timely.

• Transitions easily between tasks, responding quickly and efficiently to work requests.  Adapt to high volume without sacrificing accuracy.  Meets deadlines.

• Perform miscellaneous, copying and general clerical functions.

• Perform back-upduties as assigned.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
  

Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans; sick leave and vacation benefits.

Applications are submitted online until the posting is closed, February 7, 2022.  After reviewing this job announcement, please click on the link at the bottom of the page to apply online.  Please include a cover letter, and resume, which may be uploaded or sent to the address below.  If you have additional documents that can’t be uploaded, please mail or fax them.  The Family Division values a diverse and culturally competent workplace.

5^th Judicial District Court of Pennsylvania
Family Division, Adult Section, Human Resources Office
440 Ross Street, 5^th Floor Administration
Pittsburgh, PA  15219
Fax 412-350-0088