Be aware of FRAUD attempts related to your Way2Go Card.
NEVER access social media as a resource for help on your card.
Please contact 1-800-304-1669 if you have any questions or need to update information about your Way2Go card.
When in doubt, reach out to Allegheny County Family Division’s Client Call Center at 412-350-5600 or email us as familyinfoemails@pacses.com.
If you would like to file for Child and/or Spousal Support, you may do so in the following ways:
Online
Through the Pennsylvania Child Support Program website
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- If you are a new user, you must register on the website before you file.
- Once you submit your online application, someone from our Intake Department will contact you with further information to proceed with your support case. If the defendant resides outside of Allegheny County or in a different state you will be contacted by our Intergovernmental department who will explain the different ways you can choose to file; additional paperwork may be required.
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By USPS Mail
To apply for Child Support through the mail, you must:
Complete the following forms:
Mail the completed documents to the Court of Common Pleas:
FAMILY DIVISION
INTAKE DEPARTMENT
440 Ross Street,
Pittsburgh, PA 15219
Or fax the completed packets to 412-350-7197
Once we receive your application packet, an Intake worker will schedule your case. Please note that all conferences will be scheduled telephonically. If there is any missing information that we need in order to proceed, an Intake worker will contact you.
* Please make sure you sign the Complaint, Application and Intake Questionnaire. Two (2) signatures are required on the Complaint, one (1) on the Application and one (1) on the Intake Questionnaire for a total of four (4) signatures. Failure to properly sign all of these documents will result in a rejection of your application.